Emergency services

Police

  • General emergency number – 112
  • Police emergency number – 997 (redirects to 112)

The police are engaged in policing the observance of the law, prosecuting crimes and misdemeanours, and ensuring public safety and order. The overarching unit is the Police Headquarters, which supervises the Provincial Police Headquarters. Within cities and districts there are city and district police headquarters, which supervise the smallest units – police stations.

Each police station takes care of security and law enforcement in its area. A police officer (district officer) is designated for each neighbourhood, district or town. On the websites of the local police units, you can get a contact for the district officer in your area.

Emergency services

General emergency number – 112

Direct numbers:

  • Emergency ambulance – 999
  • On the water – WOPR – 601 100 100
  • In the mountains – GOPR and TOPR – 601 100 300.

The primary task of the ambulance service is to carry out rescue operations and transport the sick.

In the event of a life-threatening emergency, you can call 999 (emergency ambulance number) or 112 (unified emergency number). Although it is formally possible to make a call in another language, due to the time it takes to get help, it is best to communicate in Polish.  The emergency medical system also includes the Air Ambulance and Hospital Emergency Departments (EDs). You can also report to the ED on your own (e.g., in the case of injuries, limb fractures, etc.).

Separate rescue units operate on the water – Volunteer Water Rescue Service (WOPR) and in the mountains – Mountain Volunteer Rescue Service (GOPR), and in the highest Polish mountains – Tatra Volunteer Search and Rescue (TOPR).

Fire Department

  • General emergency number (to all services) – 112
  • Emergency number for the State Fire Service – 998 (automatically redirects to 112)

The State Fire Service performs tasks in the field of protection of life, health, property and the environment (including combating disasters and natural calamities), unrelated to fighting crime.

In Poland, it operates in two independent structures – the professional, State Fire Service (PSP) and the Volunteer Fire Service (OSP), made up of volunteer firefighters. Both services cooperate with each other in combating hazards. Additional formations operate at airports, in the military and in some workplaces. The primary unit of the State Fire Service is the District (or City) Headquarters of the State Fire Service. A fire station building is customarily called a fire station. Very often the fire station (especially in smaller towns), in addition to space for necessary equipment and vehicles, has an additional room, used by the local community for various events and meetings.

Information current as of: .

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